We understand that things come up and schedules have to be rearranged. If you need to cancel a therapy appointment or lesson, please fill out this form to ensure that our staff receives your notice.
Please remember, we require 24-hour notice for cancelled appointments. After a one-time occurrence, a $35 fee may be charged for EACH missed therapy appointment. We know that sickness occurs; therefore, if you think that your child is sick the night before, please call us and give us notice so we can plan accordingly. If your child is fine the next day, we will make every effort to reschedule them.
In the event of a cancellation, please make an effort on your part to reschedule as we want your child to benefit from his/her therapy. If your child misses 3 consecutive weeks of therapy, we will make every attempt to hold that slot, but cannot guarantee this with an extended absence.